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Luckin Coffee Exposed for Punishing Employees by Copying Customer Complaints! Customer Service Response Sparks Online Controversy...
For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (official WeChat account: cafe_style). For more premium coffee beans, please add the private WeChat account of FrontStreet Coffee, WeChat ID: qjcoffeex. Luckin Coffee is currently one of the fastest-growing coffee brands in China, as a relatively prominent
2023-04-21 coffee news Luckin Coffee customer service employee punishment -
HEYTEA Claims 11 Times in a Month? Has Food Safety Law Become a Path to Wealth?
Recently, a well-known chain milk tea store received multiple complaint calls within a month... Coincidentally, each customer first expressed finding hair in their takeout milk tea, then immediately demanded ten times compensation. When receiving the first complaint, a woman claiming to be named Ms. Zhang reported finding hair in the takeout milk tea and
2022-04-27 HEYTEA food safety consumer complaints compensation claims food safety law milk tea industry -
Is Luckin Coffee Failing? Return of Bestselling Product Sparks Complaints...
In recent days, Luckin Coffee's return of a bestselling product has sparked a wave of complaints from netizens... Riding on the popularity of its Raw Coconut Latte, Luckin launched a zero-fat young coconut cold brew coffee at the end of May last year. The day after its launch, many customers reported they couldn't buy it at all! It was either marked as discontinued or not yet stocked... Those who managed to purchase it also
2022-04-27 coffee Luckin Coffee trending drinks consumer feedback product availability -
Starbucks Stores Face Major Issues! Thousands of Complaints on Black Cat Rights Protection Platform Remain Unaddressed?
After media exposure several days ago regarding issues at a Wuxi Starbucks location, including use of expired ingredients and employees tampering with expiration dates, it immediately sparked heated discussions among netizens. Following the incident, market supervision bureaus in multiple cities including Shanghai, Nanjing, Changsha, Yinchuan, Hefei, Jinan, Suzhou, and Wuxi immediately took synchronized action, conducting inspections of local Starbucks stores
2021-12-15 Starbucks food safety consumer complaints expired ingredients store violations -
Luckin Coffee Baristan Frustrated with Ordering Strategies on Xiaohongshu!
For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more premium coffee beans, please add private WeChat FrontStreet Coffee, WeChat ID: qjcoffeex. Recently, Luckin's iced drinks have caused controversy due to excessive ice cubes and reduced cup volume when requesting no ice...
2023-05-22 coffee ordering strategies Luckin Coffee Xiaohongshu barista complaints -
Starbucks China Apologizes for Incident Involving Police Officers, Claims Misunderstanding
Last night, a social media post reported that police officers on duty at the Ciqikou Ancient Town tourist attraction in Chongqing were asked to leave while eating near the entrance of a Starbucks. Online sources indicate that Starbucks employees were concerned that the officers' presence might negatively impact the brand's image, and reportedly filed a complaint after the officers left. This incident has sparked widespread public debate.
2022-02-16 Starbucks China police incident apology misunderstanding brand image Ciqikou Ancient Town -
Luckin Coffee Trending! Why So Much Ice in Coffee and Milk Tea Shop Beverages?
For more professional coffee knowledge and coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more premium coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex. Recently, multiple consumers have reported online that Luckin's iced coffee drinks contain excessive ice.
2023-03-15 coffee milk tea ice content beverage industry Luckin Coffee -
Want to Get Rich? Here's a Clear Path for Coffee Lovers!
"Why did you think of starting a mobile coffee business?" - Because driving through the streets, freely making coffee seems like a cool thing to do. When coffee connects with various interesting things, it becomes a part of life. - Compared to coffee shops, coffee carts make people feel less constrained, and communication between people becomes more natural.
2022-05-19 mobile coffee business coffee entrepreneurship coffee cart coffee business opportunity -
Luckin Employee Complains About Customer Taking Advantage! Orders Not Delivered, Blames Delivery Driver?!
Recently, Ms. Yang, a consumer from Hangzhou, reported to the media that her usual ordering method has recently caused dissatisfaction at a Luckin Coffee store. The employee even publicly complained: "You can't keep taking advantage of just one store! Luckin has so many locations, can't you switch to another one?" According to interview footage, Ms. Yang stated that she is a Luckin
2022-05-12 Luckin Coffee customer complaint delivery issues employee response -
Starbucks' Higher Prices in China Spark Public Outcry
This incident has sparked widespread complaints among Chinese citizens, though Starbucks responded that they have their reasons for the higher prices in China. According to media reports, Ms. Zhu ordered a small latte in the United States priced at $2.75. After adding approximately 8% consumption tax, Ms. Zhu paid about $3 in total, equivalent to 18 RMB. However, at a Starbucks in Shanghai, a small latte was marked at a significantly higher price.
2014-05-13 coffee powder coffee machine coffee beans instant coffee -
Suddenly trending at the top, is Starbucks really in a hurry?
This morning, many netizens reported that the Starbucks app suddenly added many beverage coupons, most of which were free medium-sized drink redemption vouchers, allowing them to get new drinks or beverages with usually high prices for just 3 yuan (upgrading from medium to large costs an additional 3 yuan)! However, this money-saving opportunity quickly disappeared, as
2022-04-12 Starbucks discounts coupons trending deals -
Coffee Price Mismatch?! Häagen-Dazs Involved Store Responds
For more professional coffee knowledge exchange and coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat: qjcoffeex. Recently, multiple media outlets reported that a netizen from Suzhou, Jiangsu had posted that a certain Häagen-Dazs store
2023-01-16 coffee price discrepancy Häagen-Dazs consumer complaint FrontStreet Coffee coffee knowledge specialty coffee beans -
Entire Napkin Found in ChaYanYueSe Milk Tea?! Is This Netizen's Fabricated Attack or Self-Directed Drama?
While the epic workplace confrontation scandal at ChaYanYueSe hasn't subsided, another complaint controversy has emerged! On December 19, a netizen named Ms. Wu posted a video on social media, stating that she purchased 6 cups of ChaYanYueSe milk tea that day. After finishing one of them, she noticed an unusual weight in the cup, so she opened the lid to investigate and discovered the milk tea
2022-04-27 ChaYanYueSe milk tea controversy customer complaint food safety -
Starbucks Labeled as 'Capitalists' as Partners Unite to Complain! What Are Starbucks Coffee's Wages and Benefits?
Since the pandemic began, Starbucks has progressively reduced staffing levels across its stores, with severe personnel shortages emerging in multiple regions worldwide. Despite these critical staffing challenges, Starbucks has prioritized launching promotional drink campaigns to attract large numbers of customers rather than addressing the underlying human resource issues.
2022-01-10 Starbucks wages labor issues employee complaints COVID-19 staffing shortages partner relations compensation -
Mobile Coffee Truck Wheelys Café Enters Chinese Market: Are Mobile Coffee Trucks Legal and Can They Obtain Business Licenses?
Similar to Blue Bottle, which was previously reported by 36Kr, Wheelys Café is also a brand marked by Silicon Valley coffee culture. However, unlike Blue Bottle, which takes a boutique approach from product to store design, Wheelys Café is delivered through modified, fully-equipped
2023-04-22 mobile coffee Wheelys Café enters China market previously -
Mixue Ice Cream & Tea Exposed for Serving Bug-Infested Drinks, Shop Owner: "No Problem, It's Fine"
For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat: qjcoffeex. Yet another bug has been found in Mixue Ice Cream & Tea drinks! As the first stock in the new tea beverage chain industry, with high performance
2022-11-28 food safety Mixue contamination incident -
How Much Do Starbucks Baristas Earn? What About Costa and KFC?
Follow Coffee Workshop (cafe_style) for daily premium coffee culture magazine. Today, I'm just sharing messages from the board... Today's topic: Why do Starbucks, Costa, KFC, and Golden Arches baristas have such high turnover rates? Low wages are an industry-wide problem - after all, we need to live, support our families, and make ends meet. We can barely even support ourselves, from the depths of the soul's coffee
2018-08-20 daddy costa kentucky fund arch coffee turnover rate then message -
Starbucks Baristas Desperately Upselling Customers? The Bill is Shocking!
For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex. Recently, a college student studying in Malaysia was ordering at a local Starbucks when...
2023-05-15 Starbucks coffee upselling barista Malaysia college student FrontStreet Coffee -
The Most Stimulating Coffee
According to Hong Kong's Wen Wei Po on the 12th, Brown, a coffee shop owner from New York, USA, recently developed a coffee called "Death Wish," packaged with a skull logo and claimed to be the world's most stimulating. Its caffeine content is four times that of regular coffee, and it even comes with a health warning stating no more than two cups per day. Brown claimed that if customers find it doesn't live up to its name after tasting, they can get a refund. Brown, 31 years old
2014-05-13 coffee news coffee machine coffee beans coffee maker -
Coffee Customization Craze! Starbucks Makes Nearly 7.2 Billion Annually from Syrups Alone!
For more professional coffee knowledge and coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat: qjcoffeex. According to various reports from Starbucks, more than half of Starbucks' customers today are from Generation Z/
2022-11-11 coffee customization Starbucks specialty coffee coffee syrups beverage industry trends